Mobile / App
12jet keeps the registration path short — fill in your details, link your bKash or Upay wallet, and the lobby is ready for you. Access depends on local law and eligible regions, so check your eligibility before you start.
The registration form on 12jet asks for a valid email address or mobile number, a password you choose, and basic identity details that match the wallet you plan to use. Once you submit the form, the system creates your account and takes you directly to the account dashboard where your wallet connection options are listed. From the dashboard you can link your bKash number, add an Upay wallet or set up Bank Transfer — each route shows its own field set, so follow the instructions displayed there rather than assuming any pre-filled values. Your account history page records every deposit, withdrawal and session start from the moment the account is active; nothing is hidden from that view. If you run into a field error during registration, the form highlights exactly which input needs attention — check the highlighted field, correct it and re-submit. Our support team is reachable through the contact route published on the site if the form does not accept your details after two attempts.
The name and mobile number you enter must match the wallet you link later. A mismatch between your bKash or Upay account and your registration details will hold up your first deposit.
Once registered, your dashboard shows your wallet status, transaction history and lobby navigation. Everything you need to check your balance or start a session is in one place.
If the registration form returns an error you cannot resolve, use the support link on the site. Our team can check the account status and tell you exactly what step to retry.
After registration completes, the lobby opens with slots, live casino tables and sports betting available. Which categories appear depends on your region and the access rules shown at account creation.
Linking a payment method is the step that turns a registered account into a funded one. From the account wallet page you choose from bKash, Upay, Nagad, Rocket or Bank Transfer — each one has its own field set that walks you through the connection in sequence. bKash and Upay are the methods most commonly used for mobile deposits in Bangladesh; the form asks for your registered mobile number and confirms the link before any funds move. Bank Transfer suits larger amounts and requires matching account details. Nagad and Rocket follow the same mobile-number path as bKash. The wallet page shows the current status of each linked method and a record of every transaction once the account is active. Do not enter wallet details that belong to someone else — the account and wallet must be in the same name to avoid a hold on your transaction record.
Enter your bKash-registered mobile number in the wallet field. The system confirms the link before any transfer is processed. Your transaction history in the account records every bKash move separately.
Upay follows the same mobile-number field path. Enter the number tied to your Upay wallet, review the confirmation screen the form shows, and the link is saved to your account wallet.
Nagad is listed alongside bKash and Upay in the wallet section. Provide your Nagad mobile number, follow the on-screen steps, and the method appears in your active wallet list immediately.
Rocket deposits use the same field structure as other mobile-wallet options. Your Rocket-linked number must match the name on your 12jet account for the transaction record to remain clean.
Bank Transfer handles larger deposit amounts. The account wallet page shows the bank details to use; enter your own information in the reference field so the transfer is matched correctly.
Running through this short checklist before you start the registration form means fewer interruptions mid-way. Each point maps to a field or a confirmation step inside the form, so having these ready means the form completes in a single pass. If any item is not ready, sort it first — stopping mid-registration and returning later can leave a partial account that support will need to clear before you can re-register on the same email or mobile number.
Make sure you are on 12jet before you enter any details. Bookmark the address after your first visit so you always return to the right page; phishing pages often copy the registration form exactly.
The registration form sends a verification message to the mobile number or email address you enter. Have that device or inbox open so you can complete the confirmation step without a timeout.
Choose a password before you start the form — the field requires a mix of letters and numbers as shown in the instructions on the page. Avoid reusing a password from another service.
Your full name and date of birth must match the wallet you link to the account. Check the name on your bKash, Upay or Bank account before you type anything into the registration fields.
If you have registered before and cannot access your account, start from the login page rather than creating a new registration — duplicate accounts are flagged and can restrict your wallet access. The login page has a visible link for account recovery; follow the steps shown there, which ask for the email or mobile number you used at registration. The recovery path then sends a verification message to that contact point. Enter the code exactly as it appears, without spaces, before the on-screen timer runs out. If the contact point you registered with is no longer active — a changed mobile number or a closed email address — use the support route published on the site to raise an account access request. Our support team will ask you to confirm the identity details from your original registration before making any change. Do not register a second account while a recovery request is open; that can delay the resolution and may affect your transaction history on both accounts.
Open 12jet and select the login option. Do not start a new registration if you already have an account — the system detects duplicate details and holds the new submission.
Click the account recovery link on the login page. Enter the email or mobile number from your original registration, then follow the on-screen instructions exactly as they appear.
A code is sent to your registered contact. Type it into the field before the timer expires. If it does not arrive, the page offers a resend option — use that before contacting support.
If the recovery path does not resolve the issue, reach support through the published contact route on the site. Have your registration details ready — the team will verify your identity before making account changes.
Our support routes are listed on the site's contact page. If your registration is not completing or your wallet link is not saving, use the route that matches the urgency of your issue — the options and their expected handling are described on the contact page itself.
The contact page on 12jet lists every active support channel. Go there first when you have a registration or account-access question — it shows the current routes and what each one handles.
Once you are logged in, the account dashboard has a messaging option for account-specific queries. Use this if your question involves a transaction record or a wallet link that is showing incorrectly.
If the registration form shows a persistent error, note the field name and the error message shown on screen, then include both when you contact support. That detail lets the team resolve your issue without a back-and-forth.
Your registration details are yours to protect — how you handle your password and wallet information directly affects the security of your account. 12jet publishes its privacy policy and terms on the site; read both before you complete the registration form so you understand what data is collected and how it is used. Access to the lobby and wallet features depends on your local law and eligible regions, as stated during registration.
Always access your account from 12jet. Check the address bar each time. If the URL looks different from the one you bookmarked, leave the page and return via your saved bookmark before entering any credentials.
The privacy policy and terms of use are linked in the site footer. They describe how your registration data is stored and under what conditions your account can be reviewed or restricted.
Registering more than one account is against the account rules published in the terms. If you cannot access an existing account, use the recovery route — do not open a second registration.
The name on your bKash, Upay, Nagad or Rocket wallet must match your account registration. A mismatch is visible in the transaction record and may require support intervention to resolve.
These are the questions we hear most from people creating or returning to their 12jet account. If your question is not covered here, the support routes on the contact page are the next step.
You need a valid email address or mobile number, a password, and the basic identity details — full name and date of birth — that match the wallet you plan to link. Have these ready before you open the form so the process completes without interruption.
Yes. The registration form accepts either a mobile number or an email address as your account identifier. The number or address you enter receives the verification message, so make sure it is one you currently have access to.
Go to the wallet section inside your account dashboard after registration. Each payment method has its own field set — enter your bKash or Upay mobile number and follow the confirmation steps shown on screen. The wallet shows as active once the link is confirmed.
The form highlights the field that needs attention. Correct that specific field and re-submit. If the error persists after two attempts, note the error message and contact support through the route published on the contact page — include the field name and the exact message you saw.
No. Use the account recovery link on the login page instead. Registering again while an existing account is live can restrict both accounts. If the recovery path does not work, contact support with your original registration details.
Account access and lobby features depend on your local law and the eligible regions listed during registration. Check the eligibility notice shown on the registration page — if your region is not supported, the form will indicate that before you complete the submission.